| dc.creator | Tostado Blázquez, Raúl | |
| dc.date.accessioned | 2022-01-04T21:46:52Z | |
| dc.date.available | 2022-01-04T21:46:52Z | |
| dc.date.issued | 2018-05-16 | |
| dc.identifier.issn | 4031038904581 | |
| dc.identifier.uri | http://repositorio.udlap.mx/xmlui/handle/123456789/14596 | |
| dc.format | application/pdf | |
| dc.language | spa | |
| dc.publisher | Universidad de las Américas Puebla | |
| dc.subject | Ingeniería en Sistemas Computacionales | |
| dc.title | Uso de herramientas de CRM (Customer Relationship Management) para la gestión de PYMES: un caso en instituciones educativas | |
| dc.type | Tesis de licenciatura |
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