Citizen-centric approaches to e-government and the back-office transformation

Luna-Reyes L.F.; Gil-Garcia J.R.; Celorio Mansi J.A.

Date: 2011

https://www.scopus.com/inward/record.uri?eid=2-s2.0-80054791807&doi=10.1145%2f2037556.2037590&partnerID=40&md5=6da404d1fcbfaf4f3c66d96c5ebcd7dc

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