dc.contributor.author | Padilla Hernández, David||Quijano Gallegos, Israel | |
dc.date.accessioned | 2018-07-19T18:11:18Z | |
dc.date.available | 2018-07-19T18:11:18Z | |
dc.date.issued | 2004-05-11 | |
dc.identifier.issn | 5011016278882 | |
dc.identifier.uri | http://repositorio.udlap.mx/xmlui/handle/123456789/12311 | |
dc.title | Diseño de una estrategia tecnológica de Customer Relationship Management (CRM) para la empresa BPM de México | |
dc.type | Tesis de Licenciatura |
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